SALES : TERMS AND CONDITIONS
These general conditions of sale are intended to inform any potential client, or legal professional, about the terms and conditions under which EQUATORIA sells and delivers its products. These general conditions of sale also define the rights and obligations of the parties in connection with the sale of products by the seller to the consumer.You must read carefully the following provisions, as they constitute an electronic contract establishing the general conditions of EQUATORIA’s online sales.
Before validating your order, we will ask you to confirm the reading and therefore the knowledge of the general conditions of sale, by ticking the box provided for this purpose. Consequently, this validation will be irrevocable acceptance of the present terms and conditions when your order has been validated.
As a result, you may only order products if you agree to the terms and conditions set out below.
2. ACCEPTANCE OF CONDITIONS
The customer acknowledges having taken note, at the time of placing the order, of the particular conditions of sale stated hereafter, and expressly declares to accept them without reservation.
These general conditions of sale govern the contractual relations between EQUATORIA and its customer, the two parties accepting them without reservation.
These general conditions of sale will prevail over any other conditions contained in any other document, except with prior, express and written derogation.
The products offered for direct sale by EQUATORIA are those which appear on the site www.equatoriaspa.com, on the day of the consultation of the said site by the internet user, and within the limit of available stock.
All products are presented in accordance with legal requirements and as accurately as possible.
Since EQUATORIA cannot be held responsible for the perfect representation of the products on the website and / or the catalogues, in particular due to differences in colour rendering by internet browsers and / or display monitors, EQUATORIA will not be responsible for any inaccuracy of the photographs on the website.
The products acquired on the site www.equatoriaspa.com remain the property of EQUATORIA until all payment has been received.
The prices of our products are indicated in euros, including taxes, and payable in euros. The VAT rate indicated is that which is applicable at the time of placing the order. The rate of VAT applicable, whatever the source of the buyer, is the rate of the seller, that is to say a rate of 20%.
All prices indicated are exclusive of shipping costs, which will be charged in addition to the price of the products purchased, according to the amount of the order.
EQUATORIA reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rates in effect at the time of the placing the orders, subject to availability on this date. Any changes will be communicated to the buyer prior to finalising any order.
4. DURATION OF VALIDITY OF THE OFFERS
Product offers are valid within the limit of available stock.
In case of unavailability of the product after placing the order, EQUATORIA undertakes to inform the buyer via email within 8 days, and to inform the buyer of the waiting period.
5. HOW DO I ORDER ?
Orders are placed directly on the website www.equatoriaspa.com. Thanks to secure payment, via Paypal, the client’s telephone number will remain confidential. The client can make and track purchases, 24 hours a day, 7 days a week.
6. CAN I RECEIVE AN INVOICE ?
Any order made involves the issuing and systematic sending of an invoice with the goods ordered.
All customers placing orders on our website will receive emails which:
- Confirm receipt of the order/s.
- Notify of the dispatching of the order.
Delivery is made to the address indicated by the buyer on the account form. The buyer can also specify a delivery address separate from the billing address.
In Metropolitan France, all orders should be received in less than one week.
We deliver throughout Metropolitan France, plus Corsica and Monaco, as well as to the European Union and Switzerland (in this case, an international shipping rate is applied, and the delivery time is between 8 and 15 days).
Delivery by Colissimo: in case of absence, a collection slip will be deposited in the client’s mailbox, informing them of the post office address, where the parcel will be kept for 15 days. After this period, the parcel will be returned to us, and the expenses of a second shipment will be paid by the client.